24-7 Intouch Announces Rebranding, Changes Name to IntouchCX 

WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ — 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator.

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com (CNW Group/24-7 Intouch)

The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric appeal.

“We recognized there was a huge opportunity for us to rebrand ourselves to further showcase our commitment to innovating in an industry that really needs it,” said Greg Fettes, Founder and CEO of IntouchCX. “Being an innovation-led company has always been part of our foundation and culture, and it’s important to us because it demonstrates that we bring more to the table than operational excellence. It is not easy to differentiate yourself in this industry, and innovation is a way we have always set ourselves apart to deliver value that nobody else is able to deliver.”

IntouchCX’s bold new identity and positioning is anchored in its strategic pillars of having unparalleled understanding of their client partners ecosystems, commitment to building trusted, long-standing relationships centered on exceptional performance, innovation, and developing knowledgeable and empowered people.

“Our transformed brand evokes what our strategy and North Star are,” said Wilma Chan, EVP of Marketing at IntouchCX. “As we look to the future, our brand amplifies our position as a thought leader, by anticipating future customer experience needs in new ways and developing unique solutions that truly deliver.”

The Company continues to invest in global scale, employee engagement, and leadership with a differentiated approach that balances performance, people and technologies. IntouchCX creates elevated customer and employee journeys through cognitive research and experience design, and has successfully launched new solutions this year including well-being led Trust and Safety solutions, Mosaic Languages, and IntouchCX Disrupt – a bespoke customer experience solution designed specifically for hyper-growth companies.

IntouchCX currently operates globally in a work from anywhere model. The Company’s new branding is being rolled out across all its physical campuses in the United States, Canada, Guatemala, Colombia, Jamaica, Honduras, Greece, India, and the Philippines, including a newly launched website (intouchcx.com), and updated social media presence.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com

Photo – https://mma.prnewswire.com/media/1982572/24_7_Intouch_24_7_Intouch_Announces_Rebranding__Changes_Name_to.jpg

Media Contact: Jaime Dzikowski, Vice President, Brand & Communications, IntouchCX, jdzikowski@intouchcx.com

Crurated Raises $7.2 MM to Further Innovate Blockchain-Based Wine Community and Expand Market Reach

After another successful year the company will also begin to partner with wine producers beyond France and Italy

Crurated Connects Connoisseurs with World-Class Producers

Crurated Raises $7.2 MM to Further Innovate Blockchain-Based Wine Community and Expand Market ReachAfter another successful year the company will also begin to partner with wine producers beyond France and Italy

LONDON, Jan. 17, 2023 (GLOBE NEWSWIRE) —  Crurated, the London-based membership wine community designed to connect connoisseurs with world-class producers, today announced that the company has raised $7.2 MM from a group of private investors. The money will be used to further evolve the technology platform, expand producer partnerships beyond France and Italy, and increase overall market share across the globe.

“The past year has been both innovative and successful for our entire team and the producers we’ve partnered with,” said Alfonso de Gaetano, founder of Crurated. “In addition to becoming the first wine community to offer fractional barrel sales backed by NFT technology, we signed an exclusive distribution deal with Charles Lachaux, grew our roster of producers to more than 60, and have attracted a younger demographic of oenophiles onto the platform.”

Crurated Wine Bottles With NFC RFID

Crurated is the first wine community to offer fractional barrel sales backed by NFT technology

Crurated reports that 70% of its member base is below the age of 45. With 35% of those members under the age of 35, younger than the majority of wine buyers which skews at 45+. The team believes that Crurated’s direct partnerships with the world’s top wine producers, innovative approach to how wine is purchased on the platform — traditional lot purchases/auctions and fractional barrel sales — as well as the use of NFTs to validate a wine’s authenticity is helping to increase the interest in wine with a younger demographic.

In addition, revenues were up 214% in the first half of year two vs. the first half of year one. Membership grew by 180% in the first half of year 2 vs. the first half of year 1 and is up 400% year to date.

About Crurated
Launched in 2021 with an emphasis on France and Italy, Crurated is a membership-based wine community designed to connect connoisseurs with world-class producers. A team of specialists provides personalized services and authentic experiences, while Crurated’s seamless logistics service guarantees quality and provenance thanks to secure wine cellar storage and innovative blockchain technology. For more on Crurated, visit crurated.com.

PR Contact
Michael Volpatt
Michael@larkinvolpatt.com
415.994.8864

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‫شركة 24-7 Intouch تعلن إعادة تسمية العلامة التجارية ليصبح الاسم IntouchCX 

وينيبيغ، مانيتوبا، 17 يناير 2023 / PRNewswire / — أعلنت اليوم شركة 24-7 Intouch ، رائدة مراكز الاتصال والحلول التقنية، تغير اسم الشركة إلى IntouchCx لتتماشى بشكل أفضل مع نموها السريع، وعروض الحلول الجديدة، ووضعها كشركة مبدعة في السوق.

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com (CNW Group/24-7 Intouch)

وقد كشفت الشركة أيضًا عن علامة تجارية جديدة تعبر عن التاريخ الطويل للشركة وقيمة العلامة التجارية بينما يشمل طموحاتها في طابع أكثر حداثة يتمحور حول الإنسان.

 صرح جريج فيتس، المؤسس والرئيس التنفيذي لشركة IntouchCX ، قائلًا: “لقد لاحظنا وجود فرصة لنا لإعادة تسمية علامتنا التجارية لإظهار بشكل أوضح تعهدنا للابتكار في القطاع الذي بحاجة إلى ذلك بالفعل. لقد مثل كوننا شركة قائمة على الابتكار جزء من أساسنا وثقافتنا، وهذا مهم بالنسبة لنا لأنه يظهر قدرتنا على جلب المزيد أكثر من التفوق التشغيلي. وليس من السهل تمييز نفسك في القطاع، ويُعد الابتكار هو الطريق الذي دائمًا يحقق التميز وتقديم جودة ليس لها نظير”.

تتركز هوية IntouchCX الجديدة والجريئة ووضعها على الأسس الاستراتيجية المتمثلة في الفهم العميق للأنظمة البيئية لشركاء عملائهم، والتعهد لبناء الثقة، والعلاقات طويلة الأمد مرتكزة على أداء استثنائي، والابتكار، وتطوير ذوي المعرفة والقدرة.

كما صرح ويلما تشان، نائب الرئيس التنفيذي للتسويق في IntouchCX ، قائلًا: “تستحضر علامتنا التجارية المحولة خطتنا الاستراتيجية و North Star . فكلما نظرنا للمستقبل، نجد علامتنا التجارية تزيد من مكانتنا كقائد فكري، من خلال توقع احتياجات خبرات العميل المستقبلي بطرق جديدة وإيجاد حلول مميزة يمكن تحقيقها فعلًا”.

تستمر الشركة في الاستثمار على النطاق العالمي، وارتباط الموظفين، والقيادة بنهج متباين يوازن الأداء، والأشخاص، والوسائل التكنولوجية. تبتكر شركة IntouchCX جولات للعميل والموظف من خلال البحث المعرفي وتصميم التجربة، ولقد أطلقت بنجاح حلول جديدة هذا العام يشمل حلول الثقة والسلامة ( Trust and Safety ) المُعدة جيدًا، ولغات الرسوم التشكيلية ( Mosaic Languages) ، و IntouchCX Disrupt وهو حل مفصل لتجربة العملاء مخصص بالتحديد للشركات المتنامية.

وحاليًا، تعمل شركة IntouchCX عالميًا بنظام العمل من أي مكان. تُطرح العلامة التجارية الجديدة الخاصة بالشركة على المقرات في الولايات المتحدة وكندا وغواتيمالا وكولومبيا وجامايكا وهندوراس واليونان والهند والفلبين، بما في ذلك الموقع الإلكتروني الذي تم إطلاقه حديثًا ( intouchcx.com ) وظهورها في ثوب جديد على منصات التواصل الاجتماعي.

نبذة عن IntouchCX

تُعد IntouchCX رائدة عالمية في إدارة تجربة العملاء، والتفاعل الرقمي، والحلول التقنية. نغوص في عالمك بفضول، وإبداع، وابتكار لتقديم نتائج استثنائية. لأكثر من 20 عام، قمنا بالتوسع مع الإنسان رائدة متميزة للقطاع من خلال بناء علاقات طويلة الأمد موثوقة مع شركائنا وتمكين الأشخاص لدينا لإحداث تغيير إيجابي. لمعرفة المزيد عنا، يرجى زيارة  intouchcx.com

صورة –  https://mma.prnewswire.com/media/1982572/24_7_Intouch_24_7_Intouch_Announces_Rebranding__Changes_Name_to.jpg  

للتواصل الإعلامي: خايمي دزيكوفسكي، نائب الرئيس لشؤون العلامة التجارية والاتصالات، في شركة IntouchCX، jdzikowski@intouchcx.com

French contribution helps WFP respond to nutrition needs in Angola

CAHAMA – The United Nations World Food Programme (WFP) welcomes a contribution of EUR 500,000 from the Government of France towards its nutrition response for families affected by drought in the southern Angola.

 

In Cunene province, the contribution will help WFP provide nutritious products to prevent and treat acute malnutrition to some 700 children under the age of two and 3, 200 pregnant and breast-feeding women between January and July 2023. In addition, 6,000 people will benefit from sensitization and nutrition education sessions during cooking demonstrations, focus group discussions and awareness raising activities. After the most severe drought since 1981, many areas in the south are still recovering. The municipality of Cahama, where the programme will be implemented, continues to receive below average rainfall. High levels of acute food insecurity, inadequate care and feeding practices, limited access to safe drinking water and low infectious disease vaccination coverage, contribute to high levels of acute malnutrition.

 

“The French contribution, part of the French Food Aid Programme 2022, will allow WFP to assist communities to recognize and prevent acute malnutrition,” said José Ferrão, WFP Angola country director. “In addition to providing Ready-to-Use Supplementary Food, WFP will capacitate health unit workers and community agents by providing equipment nutrition education materials.”

 

In December 2022, WFP reached 1,700 children with moderate acute malnutrition through community nutrition programmes. The timely contribution from the Government of France will allow WFP to expand the nutrition response in Angola.

 

“I would like to take this opportunity to note that the French Government is committed to strengthening and continuing its support in order to ensure greater impact and increase the target population in the future,” said Daniel Vosgien, Ambassador of France to Angola. “Finally, the French Cooperation is also developing several projects to support family farming and trainings for youth in order to promote food production in disadvantaged areas.”

 

In addition to nutrition programmes, WFP is supporting drought affected populations through commodity vouchers and school feeding. WFP supports the Government of Angola with food security assessments and development of relevant policies and provides logistical services to humanitarian partners.

 

Source: World Food Programme

Republic of Burundi: Operation Overview – 31 December 2022

UNHCR’s operation in Burundi supports refugees, two-thirds of whom live in camps in the eastern part of the country. Nearly 90,000 refugees and asylum seekers are registered in our database. Durable solutions are sought for vulnerable cases in parallel, UNHCR is assisting the government of Burundi to facilitate the voluntary repatriation of Burundian refugees. About 200,000 refugees have been repatriated since 2017. In collaboration with other humanitarian actors, UNHCR supports the protection of internally displaced persons in Burundi.

 

OPERATION OVERVIEW

 

While the number of people for whom UNHCR has been entrusted with a responsability by the international community to protect and assist in Burundi continues to increase, the UN Refugee Agency continues to face an unprecedented funding gap. As of 31 December 2022, there were 304,400 persons in need of life-saving aid, while the funding levels stood at only 38%.

 

Source: UN High Commissioner for Refugees

The United Nations recalls the urgent need to unite efforts to preserve peace, security and stability in Central Africa

The 54th ministerial session of the United Nations Standing Advisory Committee on Security Questions in Central Africa (UNSAC) ended on January 16 in Brazzaville, four days after the meeting of Focal Points and experts. The official opening ceremony was chaired by the Congolese Prime Minister, Mr. Anatole Collinet Makosso. It took place in the presence of members of the government, the diplomatic corps, representatives of regional and sub-regional organizations as well as senior United Nations officials, including the Deputy Special Representative at the United Nations Stabilization Mission in the Democratic Republic of the Congo (MONUSCO), Mr. Bruno Lemarquis, the Special Envoy of the Secretary-General for the Great Lakes, Mr. Huang Xia, the Special Representative of the United Nations Secretary-General to the African Union, Mr. Parfait Onanga-Anyanga and his colleague for Central Africa and Head of UNOCA, Mr. Abdou Abarry. In his speech, the latter expressed his gratitude to the government “for its remarkable hospitality as well as for the efforts and resources invested in […] providing an optimal framework for consultation and reflection on security issues in Central Africa”.

 

Promoting women’s political participation

 

The Special Representative then reviewed the progress made in certain areas. He particularly hailed the involvement of women in political life and in the management of public affairs, mentioning, among other things, the accession of women to the vice-presidency of the Republic in Angola and Gabon. He stressed that this approach “reflects the need to promote their participation in all bodies for reflection, consultation and decision-making, especially since they have an important role to play in the prevention and resolution of conflicts in our sub-region”. He said he was convinced that additional efforts will be made to also take into account the good representation of women in official delegations, including within the framework of UNSAC statutory meetings,

 

The Head of UNOCA also insisted on the main challenges in terms of peace and security, highlighting maritime insecurity in the Gulf of Guinea, violent extremism in the Lake Chad basin, the shortcomings of electoral systems , inter-community violence, and in particular that between farmers and herders, the circulation of small arms and light weapons, the effects of climate change, hate speech, etc. The Committee adopted a Declaration on this crucial issue, which encourages actions with a view to political endorsement and validation, by the competent authorities of the Economic Community of Central African States (ECCAS),

 

The participants also adopted a Declaration on the situation in the Democratic Republic of Congo (DRC) where “the resurgence of M23 is very worrying”. The Head of UNOCA regretted that the situation in the East of this country “is slow to normalize, despite the bold initiatives of the countries of the region”. Hence, according to him, “the imperative need to unite [the] efforts to preserve the peace, security and stability of the States of Central Africa”.

 

Leadership of ECCAS in the Prevention of Violent Conflicts

 

In this context, Mr. Abdou Abarry recalled the importance of ECCAS, noting its willingness to “play a leadership role in the prevention of violent conflicts and crisis management in its Member States”. In the same spirit, he indicated that UNSAC “remains a relevant tool for preventive diplomacy and confidence-building between member states”, adding that it is a valuable platform “for consultation [on] tensions that may arise between neighboring States”. He encouraged member countries to maintain their commitment to the Committee in order to ensure the continuity and fluidity of its activities “while continuing the reflection begun several years ago on a reform of working methods, in for more efficient operation.

 

During his closing speech, the Minister of Foreign Affairs, Francophonie and Congolese Abroad, Mr. Jean-Claude Gakosso, whose country now holds the rotating presidency of UNSAC, indicated that Congo ” will spare no effort for the prosperity of the sub-region”. The Bureau of the Committee also includes Sao Tome and Principe (First Vice-Chair), Rwanda (Second Vice-Chair) and Angola (Rapporteur). All the other Member States (Burundi, Cameroon, Central African Republic, DRC, Gabon, Equatorial Guinea and Chad) took part in the work, as did the President of the ECCAS Commission, Mr. Gilberto da Piedade Verissimo.

 

The 55th UNSAC Ministerial Meeting will take place from 15 to 19 May 2023 in Sao Tome.

 

Source: UN Regional Office for Central Africa